Halfway down the Danube

Ah! Internet!

After two days of very intermittent internet access and unsuccessful protestations I finally threatened Astral with refunds for those days. They really don't like refunds. I think it's because their accounting system isn't equipped for that or so.

Anyhow, they showed up five men strong around noon and lo and behold, it turned out that the outside cable, the one that is strung from the main line to our house, needed to be replaced. Quick and efficient, that's what I like. The new cable works like a charm (knock on wood!) and we've been online for almost ten consecutive minutes now. Yay!

Astral is a weird company. They only have two modes: super-competent and dreadful. I like the super-competent part very much.

Posted by claudia at September 2, 2004 12:39 PM